Custom 404 Error Pages and Site Usability

The most common reasons that a server will return a 404 error page are:

  • Incorrect URL (or an out-of-date bookmark/favorite)
  • Search engine link that points to web document on the old site
  • Internal broken link that the webmaster hasn’t noticed

Most 404 custom error messages tend to be generic, and not particularly user-friendly, so making custom messages for a site is highly recommended. We recommend you create a custom 404 error page with the same look and feel as your current website.